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Consignment Process Overview
Consign From Carter
Here's what our process looks like to consign your guitar from Carter:
- Click on the ‘Consign Your Guitar’ button in the top right corner of our site and add initial listing details.
- Decide on a price with help from our Appraisals team.
- Add your initial price while listing, and we'll be in touch to finalize your price based on current market conditions.
- Safely send us your guitar.
- You are responsible for shipping label costs to Carter.
- There are 2 options for shipping materials and protection:
- If you use our custom shipping materials, your shipment is eligible for Care Care protection in transit at full instrument value up to $500,000.
- If you opt to use your own shipping materials, you are required to purchase your own insurance at full instrument value via your carrier (UPS, DHL, or FedEx).
- Let us authenticate, photograph, and list your guitar.
- Get paid after our Sales team finds your guitar a new home.
- Payouts typically clear 15 days after the buyer receives the instrument and the 48-hour return window has passed.
Consign From Home
Here's what our process looks like to consign your guitar from home:
- Click on the ‘Consign Your Guitar’ button in the top right corner of our site and add initial listing details and photos per our photo guidelines.
- Decide on a price with help from our Appraisals team.
- Add your initial price while listing, and we'll be in touch to finalize your price based on current market conditions.
- Wait for our Sales team to find your guitar a new home, and answer any messages and offers that come in while we find you a buyer.
- Safely send us your guitar for authentication.
- You are responsible for shipping label costs to Carter.
- There are 2 options for shipping materials and protection:
- If you use our custom shipping materials, your shipment is eligible for Care Care protection in transit at full instrument value up to $500,000.
- If you opt to use your own shipping materials, you are required to purchase your own insurance at full instrument value via your carrier (UPS, DHL, or FedEx).
- After authentication, we'll ship to the buyer with protection at full instrument value via Carter Care.
- The buyer is responsible for shipping costs from Carter to them.
- Get paid after the buyer receives the guitar.
- Payouts typically clear 15 days after the buyer receives the instrument and the 48-hour return window has passed.